I write for humans, not robots. Yet, robots make my writing so much better. ❤️
Writing begins in the stillness of my mind and heart. Whether I am writing for a brand, a product or a friend, the writing always starts in silence. Here I imagine words and put them together, for you.
Skill set: technical writer, UX/microcopy writer, copywriter and content designer
Technical writing
Here are some user guides, release notes and tech docs written for Piwik PRO:
- Help center: +350 articles
- Changelog: release notes
- Analytics for beginners: tech guide
- Analytics for advanced analysts: tech guide
- Tag Manager for beginners: tech guide
- Developer portal: web API, JS API, SDKs
UX/microcopy writing
- Microcopy for Piwik PRO: labels, dialog windows, success and error messages, in-app messages, product guides, banners and more.
Content design
- Content redesign for the Piwik PRO’s help center and developer portal.
- Style guide for content design for Piwik PRO – technical documentation, user guides, UX/microcopy writing, in-app messages and changelog.
Copywriting
Here’s some articles on customer success written for Piwik PRO:
Here’s a sample article on customer service written for LiveChat:
Case studies
Here’s a handful of customer stories written for LiveChat:
- District 49 uses LiveChat to build strong relationship with its community
- Grove City College helps future students apply using LiveChat
- Innovations for Learning brings new quality of in-app support with LiveChat
Web copywriting
Here’s copy for a video ad for Travelplanet:
Happy clients
“I had the pleasure of working with Anna, an exceptional technical copywriter, in our organization. She played a key role in creating the concept and content for help.piwik.pro & developers.piwik.pro, shaping clear and informative guides that our users rely on daily. Her work goes far beyond just writing—Anna is actively involved in refining the microcopy within our SaaS product, collaborating closely with product managers to ensure the language is intuitive and user-friendly.
Anna’s attention to detail is outstanding. She doesn’t just stop at creating content; she constantly analyzes user feedback and the way our materials are consumed, always looking for ways to improve clarity and effectiveness. One of her most admirable qualities is her ability to operate independently. Anna is self-motivated and takes ownership of projects, consistently delivering high-quality work without needing much oversight.
If you’re looking for a technical copywriter who combines creativity, strategic thinking, and the ability to execute flawlessly, Anna is the one to trust.”
Piotr Korzeniowski, CEO at Piwik PRO
„During our collaboration at Piwik PRO, Ania was responsible for several areas related to UX and tech writing, including in-product copy and support materials for our help center.
I also had the opportunity to work directly with Ania on a few projects. I can highly recommend her as a collaborator due to her professionalism and keen eye for detail.
Ania is very attentive to quality and focuses on maintaining consistency in the text across various parts of the system. Additionally, she continuously strives to improve her skills, which were later reflected in the projects she led.”
Kuba Bomba, CTO at Piwik PRO & Cookie Information
„Ania taught me that words really do matter. She continuously demonstrated sophistication in translating complex technical information into clear and accessible content. Her attention to detail combined with a deep understanding of user perspective has made a significant impact on our product and user satisfaction.
Ania managed multiple tasks at the same time and showed a strong ability to collaborate effectively with cross-functional teams, including developers, designers, and product managers. She brought valuable insights to the table and worked diligently to ensure content aligns seamlessly with user needs and project goals. Her work is marked by clarity, precision, and a focus on enhancing the user experience-qualities that set her apart.
One of the standout projects that Ania managed for years was our help center, where she reworked the user documentation and created user-friendly guides. She also leveled up our product by optimizing UI text. The most recent project Ania managed was a developer portal, which will soon change greatly, mostly thanks to her work.”
Tymon Goleba Frygies, product marketing manager at Piwik PRO
„Teaming up with Ania at Piwik PRO was an absolute pleasure. She has this incredible ability to take complicated, technical stuff and turn it into clear, simple language that anyone can understand. Her love for learning is also impressive – she’s constantly picking up new skills and ideas, which she seamlessly applies to her work.
Ania didn’t just write content in Piwik PRO – she reimagined how we communicated with our users, creating a completely new style guide, writing microcopy and transforming our help center into an easy-to-navigate space with top-quality articles.
She has a rare talent for taking tough topics and breaking them down beautifully. Any team would be lucky to have her on board and I can’t recommend her highly enough!”
Joanna Sulzynska, tech/UX writer at Piwik PRO
„Anna creates high-quality content that was loved by our user base. Each article was researched perfectly and thoroughly. I highly recommend working with Anna.”
Luke Jasiak, co-founder BoxOfAds
„While working at Travelplanet Anna showed deep knowledge and experience in branding and marketing. She is creative, and does superb research and analysis for every project she runs.”
Alcja Krawczynska, brand manager at Travelplanet
My pieces
Some random thoughts: annatomalik.com.
Trip to California, USA: annatomalik.com/kalifornia.
Bikepacking on the Baltic coast: annatomalik.com/baltyk.
Snowboarding: annatomalik.com/zima-snowboard/.